RENÉ PUERTA
Learn how to thrive under constraints, build strong customer loyalty, and integrate hospitality into marketing. Discover the journey from operations to marketing leadership, and how a New York-based coffee brand navigates challenges to deliver an exceptional customer experience.
KEVIN JASKOLKA
From menu management across fragmented systems to driving AI-powered voice solutions in drive-thrus, Kevin reveals how modern marketing intersects with product, ops, and AI to drive business results.
LIZA MARNER
Liza discusses the importance of autonomy and trust in leadership, balancing entrepreneurial growth with customer loyalty, and the challenges and opportunities as the brand grows into new markets.
JESSICA CHUNG
From starting fresh in the fast-paced quick service restaurant (QSR) industry to leading multiple major brands like Taco Time and Extreme Pita, Jessica shares candid insights on leadership, vulnerability, overcoming imposter syndrome, and balancing creativity with data-driven marketing.
MADELAINE BREWER
From a business student passionate about food to a marketing leader driving growth across Mezza’s expanding footprint from Manhattan to Charlotte, NC. She dives into the challenges of balancing first-party and third-party sales channels in the fast casual dining industry, the importance of strong team leadership, and how digital marketing and loyalty programs play a vital role in their strategy.
JENNIFER ZUREIKAT
Jennifer dives deep into balancing leadership at a fast-growing startup with the demands of new motherhood, emphasizing empathy, autonomy, and hands-on marketing leadership. She opens up about scaling a lean marketing team, navigating retail marketing in a tech environment, and the critical importance of saying no to prioritize high-impact projects.
TAMRA JOHNSTON
Tamra shares how her background in high-performance innovation and customer-focused strategy prepared her for the challenges of leading marketing efforts. In this insightful conversation, she discusses the importance of creating a frictionless customer experience, leveraging data for innovation, and her personal evolution as a marketing leader.
JENNA LAW
Jenna opens up about how her experiences, from Disney’s magic to the grit of scaling a brand from the ground up, have shaped her approach to marketing. She discusses the importance of relationship-building, storytelling, and the balance of personal growth with professional ambition. Jenna also dives into the challenges and rewards of leading a lean marketing team, navigating franchise relationships, and making a lasting impact on the company’s culture and legacy.
ROB ELL
Discover how Rob’s foundational beliefs in human connection, emotional marketing, and customer experience have shaped his approach to scaling businesses. Learn about his insights from his Disney mentorship, the challenges of scaling a brand while staying connected with customers, and why he believes that the key to success lies in understanding people’s emotions, not just selling products.
JANELLE BRENNER
Janelle opens up about the challenges of transitioning from a solo marketer to managing a team, including the art of delegation, nurturing team trust, and learning to lead with empathy and self-awareness. She also offers a candid look at balancing personal tragedy with professional accountability, illustrating the importance of work-life integration over work-life balance.
