Hook & Ladder is a cutting-edge digital marketing agency where we define and co-create a path to success with each client individually. Our mission is to build greatness together, not just as another run-of-the-mill marketing vendor, but as a true partner dedicated to empowering our clients with unparalleled digital marketing prowess within the first 12 months. We achieve this by blending our expertise in industry trends and consumer behaviour to provide strategies and solutions that proactively solve problems and seize opportunities.

We take immense pride in fostering an environment that nurtures growth and unleashes the boundless creativity of our team. We want you to relish the work you’re doing and feel confident that it is creating a lasting impact. 

In our Web Department, we devote 110% of our attention to crafting epic new realities for websites and transforming our clients’ online experiences for the digital age. We are equal parts design wizards and user champions. We obsess over user journeys, design intuitive interfaces, and craft pixel-perfect visuals that captivate and convert. We take building beautiful and functional websites seriously and play the role of your strategic design partner, not just an order-taker. Are you ready to join the revolution of web design?


As our UX/UI Designer, you’ll be the driving force behind creating stunning and user-friendly websites that deliver exceptional user experiences. You’ll partner closely with our web developers, strategists, and clients to translate complex concepts into intuitive and visually engaging interfaces. You’ll be responsible for the entire design process, from user research and information architecture to wireframing, prototyping, and creating high-fidelity mockups. You’ll also be involved in usability testing and iterating on designs to ensure they meet user needs and business goals.

The UX/UI Designer has the following roles and accountabilities:

  • Conduct user research and gather user insights to inform design decisions.
  • Develop user personas and journey maps to understand user needs and pain points.
  • Design information architecture and sitemaps to ensure optimal user flow.
  • Create wireframes, prototypes, and high-fidelity mockups using industry-standard design tools.
  • Collaborate with developers to translate designs into functional websites.
  • Conduct usability testing and iterate on designs based on user feedback.
  • Stay up-to-date on the latest UX/UI trends and best practices.
  • 3+ years of experience as a UX/UI Designer.
  • A strong portfolio showcasing your design skills and process.
  • Experience with user research methodologies and tools.
  • Proficiency in design software like Figma.
  • Excellent communication and collaboration skills.
  • A passion for user experience and a commitment to creating beautiful and functional websites.
  • Strong attention to detail, problem-solving skills, and ability to work independently or in a team environment.
  • Professional proficiency in English (written and verbal) and Spanish (optional).
  • Previous experience working with a digital marketing agency.
  • Familiarity with Agile methodologies.
  • A desire to stay ahead of the digital marketing landscape and its technological advancements, such as AI.
  • A desire to work with other top performers tackling bigger challenges and achievements than what you have had experience with. 
  • A desire to build a rewarding and impactful career and a drive to push yourself to the next level while empowering others along the way.

Our purpose is to ignite potential for those ready to GROW. We take immense pride in fostering an environment that nurtures growth and unleashes the boundless creativity of our team. We want you to be fulfilled, relish the work you’re doing and feel confident that it is creating a lasting impact. Here’s what you can expect when you join our team:

  • Flexible work location (remote or in-person if you like).
  • Flexible schedule (focus on results – not time!).
  • Health benefits.
  • Autonomy to lead and innovate in your zone of genius.
  • 3 weeks of paid time off, plus flex days to recharge and take that well-deserved break.
  • In-person events and opportunities to truly connect with the team.
  • The opportunity to connect with a diverse team of people from over 5 countries.
  • Our commitment to invest in your career with ongoing training and coaching to support your growth and development.
  • Regular 1:1’s with your team Lead for open communication and support to remove roadblocks.
  • We play the Great Game of Business! We believe that when our team wins, the company wins. We give our team a stake in the outcome and work together towards their successful financial future.
  • We implement CliftonStrengths to help our team discover their unique set of talents and learn how to leverage them to achieve success in their personal and professional lives. We focus on what you do best and build on your strengths rather than trying to fix your weaknesses.


If you think you are the right team member we are looking for, check out our Instagram and website to get a sense of our HL Fam. Hopefully, you think we qualify to be on your team too. 🙂 


If you meet the requirements and are interested in this position, please submit your application here along with your portfolio, highlighting your qualifications and experience. We look forward to hearing from you!

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