Client Account Lead

Hook & Ladder Digital – Calgary, AB or Vancouver, BC

About the Role

This is a position for an experienced project manager/ client success director in the marketing industry who is looking to work with other competent and business-minded teammates in a fast-moving environment to take his/her career to the next level.

A successful Director of Client Success serves as the ‘quarterback’ of his/her client account portfolio and wears the hats of a Marketing Strategist, Project Manager, and Business Unit Owner in his/her day-to-day. Below are some of the key qualities which would make you a great fit:

You Are A Strategic Marketer
  • You are a trusted advisor and go-to person with regards to any topics/ questions related to digital marketing or marketing in your current/ past organization.
  • You are experienced in the strategy development and system implementation of digital marketing while acting as ‘the final line of defense’ before marketing systems go into market.
  • You study and stay ahead of the rapidly-changing digital marketing landscape and are well aware of key marketing activities, successes, and failures of your companies’ competitors.
You Are a Project Manager
  • You are self-disciplined, efficient, and substantially more organized than most people you know.
  • You would rather ‘over communicate’ with stakeholders than risk the chance of mis-alignment among your colleagues, clients, and suppliers.
  • You are more proactive than others in addressing issues and risks because you hate to see preventable problems grow bigger than they should.
  • You are very serious about keeping projects on time, on budget, and on scope.
You Have a Strong Desire For
Professional Growth
  • You are looking for a rewarding and impactful career, not just a job.
  • You enjoy pushing yourself to the next level, and empowering others along the way.
  • You want to be in a team of other top-performers tackling bigger challenges and achievements than what you have had experience with.

If you think you are the right team member we are looking for, check out our Instagram page to get a feel of our team. Hopefully you think we qualify to be on your team too 🙂

Apply now

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Calgary

Suite #112 - 1215 13th Street SE
Calgary, AB T2G4Y3

[email protected]

Vancouver

Suite #130 - 10691 Shellbridge Way
Richmond, BC V6X ZW8

[email protected]

Calgary

Suite #112 - 1215 13th Street SE
Calgary, AB T2G4Y3

[email protected]

Vancouver

Suite #130 - 10691 Shellbridge Way
Richmond, BC V6X ZW8

[email protected]